These Terms of Use govern your access to and use of the Northwest Tile & Design website, including nwtiledesign.com and any pages, forms, features, or content made available through the website.
In these Terms, “Northwest Tile,” “we,” “us,” and “our” refer to Northwest Tile & Design. “You” and “your” refer to any visitor or user of the website.
By accessing or using the website, you acknowledge that you have read and agree to these Terms of Use. If you do not agree with these Terms, please do not use the website.
The website provides general information about Northwest Tile, our showroom, products, materials, services, project resources, and related topics.
Website content is provided for informational and promotional purposes. It is not a substitute for an in-person evaluation, professional measurement, product specification, manufacturer instruction, written quote, purchase agreement, installation agreement, or other project-specific document.
Submitting a form, requesting information, subscribing to emails, or communicating with us through the website does not create a contract, customer relationship, installer relationship, partnership, agency relationship, or other binding obligation.
The website is intended for adults and for businesses, homeowners, contractors, designers, and others seeking information about tile, flooring, countertops, installation materials, and related products or services.
If you are under the age of majority in your place of residence, you may use the website only with the involvement and permission of a parent or legal guardian.
We make reasonable efforts to provide useful and accurate information about products, materials, brands, styles, colors, finishes, sizes, features, and applications.
However:
Website content does not constitute a guarantee that a particular product, color, size, finish, price, quantity, or delivery schedule is available.
Please contact Northwest Tile to confirm current product information, availability, pricing, lead times, and ordering requirements.
Colors, textures, patterns, finishes, and other visual characteristics may appear differently on a screen than they do in person. Display settings, lighting, photography, image processing, screen quality, and other factors can affect how a product appears online.
Tile, stone, wood, quartz, and other surface materials may also contain natural or manufactured variations. Differences may occur between samples, display boards, production runs, dye lots, batches, cartons, slabs, photographs, and the materials ultimately delivered or installed.
Natural stone and wood products may contain variations in color, grain, veining, texture, pattern, mineral content, knots, markings, and other characteristics. These variations may be part of the material’s appearance rather than a defect.
Customers should review current samples and product information before making a final selection. A sample or website image may not represent every variation that may appear in the final product.
Information displayed on the website is not an offer to sell a product or perform a service at a specific price.
Quotes, estimates, bids, orders, deposits, delivery arrangements, return terms, warranties, installation services, and other project details may be governed by separate written documents, including estimates, invoices, proposals, purchase orders, manufacturer warranties, installer agreements, or other contracts.
When a separate written agreement conflicts with these Terms, the separate written agreement will control with respect to the applicable order, product, or project.
A quote or estimate may be subject to:
No order or project is confirmed solely because a form, email, or request was submitted through the website.
Website content may include general information about measuring, estimating quantities, selecting materials, preparing surfaces, or using products. This information is general and may not account for the specific conditions of your project.
Unless Northwest Tile expressly agrees otherwise in writing, the customer, contractor, designer, architect, fabricator, or installer responsible for a project should verify:
Do not rely solely on website information when making a final product, construction, safety, or installation decision.
Northwest Tile may introduce customers to independent installers, contractors, fabricators, delivery providers, suppliers, or other service partners.
Unless expressly stated in a written agreement, these businesses are independent from Northwest Tile. An introduction or referral does not create an employment, agency, joint venture, or partnership relationship between Northwest Tile and the service provider.
Northwest Tile does not control an independent service provider’s scheduling, pricing, contracts, workmanship, personnel, insurance, licensing, warranties, business practices, or privacy practices.
Customers should evaluate service providers and review their estimates, qualifications, licenses, insurance, references, contracts, warranties, and policies before hiring them.
Any agreement between a customer and an independent service provider is between those parties unless Northwest Tile expressly agrees otherwise in writing.
The website and its content, including text, photographs, graphics, logos, icons, page designs, videos, downloads, code, and other materials, are owned by Northwest Tile or used with permission from manufacturers, vendors, licensors, photographers, designers, or other rights holders.
The website content is protected by applicable copyright, trademark, and other intellectual property laws.
Product names, company names, logos, and trademarks appearing on the website may belong to their respective owners. Their appearance does not grant you a license or ownership interest in them.
You may view, download, or print limited portions of the website for your personal, noncommercial use. You may not copy, reproduce, modify, publish, distribute, display, sell, license, create derivative works from, or commercially exploit website content without written permission from the applicable rights holder.
You may use the website only for lawful purposes and in accordance with these Terms.
You agree not to:
We may restrict or terminate access to the website when we reasonably believe a user has violated these Terms or created a security, legal, or operational risk.
You are responsible for information, messages, photographs, measurements, plans, drawings, documents, and other materials you submit through the website.
By submitting materials, you represent that:
You retain any ownership rights you have in materials you submit.
You grant Northwest Tile and the service providers helping us operate our business permission to receive, store, reproduce, review, and share submitted materials as reasonably necessary to respond to your request, prepare a quote, coordinate your project, communicate with authorized project partners, maintain business records, and provide requested products or services.
Submitting project materials does not give Northwest Tile permission to use them publicly in advertising, portfolio content, social media, or other promotional materials unless you provide separate permission or the use is otherwise permitted by law.
Nothing in these Terms restricts your right to provide an honest review or express your genuine opinion about Northwest Tile, our products, our services, or your experience.
You may not knowingly submit a fake review, impersonate another customer, misrepresent your experience, or post content that is unlawful, threatening, infringing, or intentionally deceptive.
We may request permission to feature a review, testimonial, photograph, or project story in our marketing. When separate permission is required, we will seek that permission before using the material.
Reviews displayed on the website or linked third-party platforms reflect the opinions and experiences of the individuals who submitted them. Individual experiences may vary.
Federal law protects consumers’ ability to share honest opinions about a business, its products, and its services. These Terms do not prohibit or penalize truthful reviews.
When you submit a form, send an email, subscribe to marketing communications, or otherwise communicate with us electronically, you consent to receive responses and related communications electronically.
Electronic communications may include emails concerning an inquiry, quote, order, appointment, delivery, product, or project.
Marketing emails are governed by the choices and unsubscribe provisions described in our Privacy Policy. You may unsubscribe from marketing emails using the link provided at the bottom of each marketing message.
The website may contain links to or embedded features from manufacturers, suppliers, installers, review platforms, social media services, maps, videos, directories, and other third parties.
These links and features are provided for convenience and informational purposes. Northwest Tile does not control and is not responsible for the availability, accuracy, content, products, services, security, accessibility, or privacy practices of third-party websites or services.
A link does not necessarily constitute an endorsement, warranty, sponsorship, or recommendation.
Your use of a third-party website or service is governed by that provider’s terms and policies.
Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.
Please review the Privacy Policy for information about website forms, email subscriptions, cookies, analytics, advertising, project partners, privacy choices, and data practices.
We may modify, suspend, restrict, discontinue, or remove any part of the website at any time.
We do not guarantee that:
We may perform maintenance, update content, change features, remove products, or revise the website without prior notice.
To the fullest extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.
Northwest Tile disclaims warranties concerning the website, including implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement, to the extent those warranties may legally be disclaimed.
We do not warrant that website content is complete, error-free, current, or suitable for every product, application, site condition, installation method, or project.
This section applies to the website and its informational content. It does not replace or eliminate any express written warranty, manufacturer warranty, contractual obligation, or consumer right that cannot legally be waived.
To the fullest extent permitted by applicable law, Northwest Tile and its owners, employees, representatives, and website service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to:
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
These limitations apply only to claims arising from website use. Product purchases, warranties, deliveries, and installation projects may be governed by separate written agreements and applicable law.
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Northwest Tile and its owners, employees, and representatives from claims, damages, liabilities, losses, and reasonable expenses arising from:
This provision does not require you to indemnify Northwest Tile for conduct for which indemnification cannot legally be required.
We may update these Terms to reflect changes in the website, our business practices, available services, technology, or legal requirements.
When we update the Terms, we will revise the “Last updated” date at the top of this page. Revised Terms become effective when posted unless a different effective date is stated.
Your continued use of the website after revised Terms become effective constitutes acceptance of the updated Terms.
These Terms and disputes arising specifically from use of the website are governed by the laws of the State of Oregon, without regard to conflict-of-law principles.
Subject to any rights or procedures that cannot legally be waived, disputes concerning these Terms or website use will be brought in an appropriate state court located in Deschutes County, Oregon, or a federal court with jurisdiction over Deschutes County.
Separate sales, installation, contractor, financing, or project agreements may contain different dispute-resolution or governing-law provisions. Those provisions will control for disputes governed by those agreements.
If any provision of these Terms is found unenforceable, invalid, or unlawful, that provision will be enforced to the maximum extent permitted or removed to the minimum extent necessary.
The remaining provisions will continue in effect.
A failure by Northwest Tile to enforce a provision of these Terms does not waive our right to enforce that provision or another provision in the future.
These Terms and the Privacy Policy constitute the agreement between you and Northwest Tile concerning your use of the website.
They do not replace the terms of a separate estimate, invoice, purchase agreement, installer agreement, warranty, or other written contract relating to a product, order, or project.
Questions about these Terms of Use may be directed to:
Northwest Tile Supply
20505 Robal Lane, Suite 1
Bend, Oregon 97701
Email: nwtilesupply@gmail.com
Phone: 541-382-2508
